Airline Grounded And Passengers Stranded

Tuesday 12th February 2019

Thousands of passengers were left stranded after the Civil Aviation Authority grounded Turkmenistan Airlines for safety reasons.
The airline operated a major air route between Birmingham and India, but that was abruptly cancelled, after the carrier was placed on a European blacklist. The Foreign Office released a statement saying that the airline has […]

Spot the signs of romance fraud this Valentine’s Day

Monday 11th February 2019

Action Fraud is warning the public to spot the signs of Romance Fraud this Valentine’s Day. Victims of romance fraud, the majority of whom are women, lost an average of £11,145 each last year, according to the police reporting centre.
Police say that victims are being targeted via online dating websites, apps or […]

Employee Of The Month

Friday 8th February 2019

Fridays are an exciting day for Mercantile Claims, not only is it nearly the weekend, but the team all take part in Dress Down Friday. Each member of the team pays a small amount and at the end of the year all proceeds are added up and donated to a chosen charity. […]

Disney Vacation Club Change the membership rules

Thursday 7th February 2019

Disney Vacation Club is arguably the most reputable and sought after timeshare program on the market today. In fact, the Disney timeshare division has become amongst the highest rated in the world and also has the most robust resale markets in the whole of the industry.
However, in 2016, Disney announced they would […]

Are you paying too much for your hotel booking?

Wednesday 6th February 2019

Six of the biggest hotel booking websites have agreed to make changes designed to end misleading sales tactics.
It follows an investigation from the Competition Watchdog, and from September firms including Expedia, Hotels.com and Bookers will have to be clear about which hotels have paid them for higher rankings on their sites, in […]

Marriott International Relaunches Loyalty programmes

Tuesday 5th February 2019

Marriott International has launched its new loyalty programme named ‘Marriott Bonvoy’ which brings together its existing loyalty programmes Marriott Rewards, The Ritz Carlton Rewards and Starwood Preferred Guest.
Marriott International say their new loyalty programme is built on the belief that travel ‘enriches’ all and the world. Marriott Bonvoy will be launched on […]

Mobile Customers Overpaying For Data

Monday 4th February 2019

According to new analysis from Citizens Advice, 71% of mobile customers with a SIM-only plan are overpaying for data, they don’t use. This costs the consumers a combined total of £800 million per year.
The charity commissioned YouGov to survey 4,070 adults between 29 November and 3 December 2018, and asked participants how […]

Timeshare Fraudster Sentenced to 12 Years in Prison

Friday 1st February 2019

Kristopher Chavez has been convicted by jury, of one count of violating the Colorado Organised Crime Control Act, one count of theft of an at-risk elder, and 19 counts of felony theft.
According to the initial indictment from December 2016, Chavez operated a timeshare fraud scheme from 2014 to 2016. He would contact […]

Hilton Grand Vacations Plan New Resort In Maui

Tuesday 29th January 2019

Hilton Grand Vacations is planning a new Resort on the island of Hawaii and is expected to be completed in 2021, according to Hilton News Release.
Maui Bay Villas will be set on 27 acres and consist of 388 timeshare units which includes, one, two and three bedroom suites. Amenities will include a […]

Fake Holiday Scammers Stole £600 Rent Money

Friday 25th January 2019

A young woman from Cambridge had £600 stolen from her bank account after she entered her details on a fake holiday booking site. Alex Roberts found a cheap packaged deal for a trip to the Maldives for just £700, which included flights. The deal seemed like an opportunity she could not miss […]