UPDATE: Holiday Products Fraud, 40 Months for Prolific Conman!

Wednesday 9th May 2018

Francis ‘Frank’ Madden took holidays around the Mediterranean while his businesses fraudulently obtained hundreds of thousands of pounds from unsuspecting customers.
Madden, 61 from Bournemouth, has been jailed for 40 months and barred from holding a directorship for a decade! The Conman, who was jailed this week, ruled his companies with an ‘Iron […]

Whistle Blower Convicted for falsely listing on Companies House Website!

Tuesday 8th May 2018

A Warwickshire businessman has become the first person to be prosecuted by Companies House, after he falsely set-up companies on the Government register. Kevin Brewer admitted giving false information to Companies House and to using the names of prominent figures from the City of Westminster.
Companies House is the United Kingdom’s register of […]

Are Diamond Resorts Ready to Float on the Stock Exchange?

Friday 4th May 2018

Are Diamond Resorts about to go public?
Diamond Resorts owns a network of 379 vacation destinations in 35 countries around the world and sells vacation ownership points. In June 2016, Apollo Global Management made a successful offer to purchase Diamond Resorts International. On January 18th 2018, the company underwent a brand refresh, updating […]

Royal Wedding Beneficiaries Named.

Thursday 3rd May 2018

Prince Harry and Meghan Markle choose Scotty’s Little Soldiers as Royal Wedding Beneficiaries.
Scotty’s Little Soldiers is a charity dedicated to supporting bereaved British Forces Children and young people and a charity that we here at Mercantile Claims are also supporter’s of.
Founded by war widow Nikki Scott in 2010, Scotty’s Little Soldiers supports […]

“Its not your Parent’s Timeshare anymore”

Thursday 26th April 2018

That’s the message from Bluegreen Vacations Corp, a Boca Raton based company seeking to tap the next generation of Traveller’s.
Bluegreen is planning a major expansion to the western U.S of the company’s vacation destinations, whilst also trying to expand it’s customer base, and have announced completion of the purchase of Eilan Hotel […]

Wyndham Grand Rio Mar, Puerto Rico, Reopens it’s Doors.

Thursday 26th April 2018

Wyndham Grand Rio Mar Puerto Rico Reopens it’s Doors After Devastation Caused by Hurricane Maria.
The Wyndham Grand Rio Mar Puerto Rico Golf and Beach Resort officially reopens, following it’s closure after Hurricane Maria. The oceanfront resort reopened with a multi-million dollar renovation. This is another strong sign for Puerto Rico’s quickly rebounding […]

‘New Deal’ For Consumers.

Wednesday 25th April 2018

‘New Deal’ for consumers boosts consumer rights and law.
The EU currently has some of the stongest consumer protection rules in the world. The rights the EU has put in place for consumers give predictability and confidence to both consumers and businesses and include the right to safe products, the right to return […]

Hilton Grand Vacations Forms $10 Million Joint Venture.

Wednesday 25th April 2018

Hilton Grand Vacations Forms $10 Million In Joint Venture To Develop Its First Resort In Charleston, South Carolina.
Hilton Grand Vacations and Strand Capitol Group have formed their first joint venture, announcing Liberty Place Charleston By Hilton Club as the destination. The $10 million investment in the joint venture will be located […]

Crown Court Trial Starts For Four Charged with Timeshare Fraud

Friday 20th April 2018

The trial of Francis Madden, Claire Garland, Keith Furneval and Jean Furneval begins with prosecutors claiming that the four fraudulently obtained hundreds of thousands of pounds from unsuspecting customers wishing to purchase holiday products, over a period of around five years.
The four were charged in July 2017 in connection with the alleged […]

The Ombudsman – Who Do They Work For? The Customer or the Bank?

Friday 20th April 2018

The Financial Ombudsman Service (“FOS”) is directed to investigate when customers have unresolved complaints against financial institutions. Channel 4’s Dispatches went undercover to investigate allegations that complaints had been handled by officials with inadequate training and that banks had been wrongly favoured over customers.
Dispatches sent an undercover reporter to work as a […]