At Mercantile Claims we are always looking for feedback from our clients to make sure they receive the level of customer service that they deserve. We aim to give all our clients the highest level of service possible.
To achieve this, we ask our clients to fill in our testimonial form and answer […]
This year, Mercantile Claims were the proud Gold Sponsor of the Scotty’s Little Soldiers ball. The event took place on 28th October and was held in a luxurious hotel based in Daventry. The charity’s aim is to raise funds to help bereaved children. Scotty’s Little Soldiers was created by a wonderful woman […]
Over 750,000 mortgage customers who fell into arrears and were then unfairly charged twice are to receive compensation.
Last year, it was estimated that over 750,000 borrowers may have been overcharged after falling behind on their mortgage payments.
The Financial Conduct Authority have now told banks and building societies that they have until July 2018 to […]
We have recently been contacted by several Praetorian Legal clients who were referred to us by Eze Group.
Our clients have advised us that they have read reports on the internet about Eze Group and their imminent Crown Court appearance to answer numerous serious criminal charges, including fraud by misrepresentation and breaches of […]
Ryanair is facing legal action after being accused of intimidating passengers attempting to claim hundreds of pounds worth of flight delay compensation from the airline.
This comes after the Irish carrier was asked for an apology and damages, after the airline sent letters to its customers who had attempted to obtain compensation due […]
A family from Solihull were disgusted when their bank told them they would not give back £25,000, which was stolen from their savings account. Jodh Cusbia was contacted from what seemed to be a genuine number from TSB and that the woman he spoke to was so convincing, he had no idea […]
A landmark ruling which saw Britain’s biggest lender, Lloyds Banking Group, suffer a major defeat, could be set to open the floodgates to thousands of complaints from customers who have been called “mortgage prisoners”.
The Financial Ombudsman Service delivered the final verdict in the case against Lloyds – which also owns the Bank […]
Weekly payment store BrightHouse (Trading name of Caversham Finance Ltd) has been told to pay out £14.8million in compensation and refunds after The Financial Conduct Authority (FCA) ruled that it had treated its customers unfairly.
The firm had agreed to pay 249,000 customers for unaffordable lending and payments which should have been refunded.
The Financial […]
Monarch Airlines has gone into administration and all its holidays and flights have been cancelled with immediate effect. 750,000 Monarch customers have had their future bookings cancelled.
The CAA, the Civil Aviation Authority, are working alongside the Department for Transport to organise the return of over 100,000 customers who are currently overseas.
CAA chief […]
A record-breaking £14bn collective action against Mastercard is set to rumble on after the former financial ombudsman who brought the case on behalf of 46 million consumers seeks to appeal last month’s Competition Appeal Tribunal ruling.
Law firm Quinn Emanuel Urquhart & Sullivan, which represents Walter Merricks CBE, announced today it has applied […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
