Two companies, which made nearly 1.73 million direct marketing phone calls to people who registered on the telephone preference service, have been fined by the Information and Commissioners Office. DM Design Bedrooms Ltd, based in Glasgow, has been fined £160,000 for making more than 1.6 million cold-calls and Solartech North East Ltd, […]
The Information Commissioners Office has fined Uber £385,000, for allowing hackers to steal data on 2.7 million UK customers. In 2016, hackers managed to obtain full names, addresses and phone numbers of Uber customers and the ICO said the whole incident was avoidable. Uber has also been fined 600,000 euros by regulators […]
When a doctor from the North West realised he might have been the victim of a scam he contacted Natwest. He was left unhappy with the bank’s response and wanted the bank to explain to him what they had done to stop his £40,000 being taken from his account. He requested Natwest […]
First aiders at Mercantile claims undertook an annual refresher course which built on their expertise and confidence by involving them in realistic situations with simulated casualties.
This course is strongly recommended by the Health and Safety executive to reduce the level of skill fade in candidates that have attended either the First Aid […]
Over the years, we have seen some laws passed in an attempt to provide timeshare owners recompense from the immoral practices of timeshare companies. We at Mercantile Claims have the pleasure of assisting thousands of clients and reclaim money for contracts that were mis-sold to them. It is extremely rewarding to be able to help […]
A timeshare travel company based in Cape Town, could face prosecution for multiple charges, including tricking customers into signing up for a membership.
Vacation Hub International, a membership based travel and lifestyle company, is being investigated by South Africa’s National Consumer Commission. The NCC is the primary regulator of consumer business in South […]
BBC Watchdog programme has found that an RBS customer had £4,318 stolen from her account by a fraudster who answered one of her security questions incorrectly. Incredibly this whole saga went on for over a year as the bank refused to refund Charlotte Higman, saying she had been aware of the transaction.
Charlotte […]
As you’re busy planning for Christmas, the scammers are too, looking to earn some extra cash for Christmas and ruining others in the process. 2017 saw record numbers of scams and millions of pounds lost, but how can we avoid the trap this year? Well, arming yourself and others with information and […]
Holiday Inn Club Vacations adds historic resort to it’s portfolio.
Orange Lake Resorts, home to Holiday Inn Club Vacations, has announced it has acquired Walley’s Hot Springs Resort and Spa in Nevada. The resort features 108 villas, four cottages, the 1862 David Walley’s Hot Springs and Spa and, two onsite restaurants. The sale […]
Naif Nazer from California pleaded guilty in June and now a judge in Florida has sentenced him to serve 30 months in federal prison for conspiracy to commit mail and wire fraud. The case follows an investigation by the US Postal Inspection Service and the Florida Department of Agriculture and Consumer Services. […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
