Scammers Stole Dad’s Christmas Savings!

Monday 3rd December 2018

A dad from Scotland, no longer has any money left to buy his two children Christmas gifts after scammers stole his life savings from his bank account.
The 31 year old oil rig worker was targeted by scammers claiming to be staff from his bank. Rhys was the victim of a convincing number […]

Marriott Guest Reservation System Hacked

Friday 30th November 2018

Marriott says its guest reservation system has been hacked, potentially exposing the personal information of over 500 million guests. The world’s biggest hospitality company said 500 million guests information were at risk of a massive data breach that has been going on since 2014. Marriott said hackers had gained unauthorised access since […]

ICO fines two firms for making over one million nuisance calls

Thursday 29th November 2018

Two companies, which made nearly 1.73 million direct marketing phone calls to people who registered on the telephone preference service, have been fined by the Information and Commissioners Office. DM Design Bedrooms Ltd, based in Glasgow, has been fined £160,000 for making more than 1.6 million cold-calls and Solartech North East Ltd, […]

Uber fined £385,000 for losing customer data

Wednesday 28th November 2018

The Information Commissioners Office has fined Uber £385,000, for allowing hackers to steal data on 2.7 million UK customers. In 2016, hackers managed to obtain full names, addresses and phone numbers of Uber customers and the ICO said the whole incident was avoidable. Uber has also been fined 600,000 euros by regulators […]

Victim scammed out of £40,000 then mocked by bank staff.

Tuesday 27th November 2018

When a doctor from the North West realised he might have been the victim of a scam he contacted Natwest. He was left unhappy with the bank’s response and wanted the bank to explain to him what they had done to stop his £40,000 being taken from his account. He requested Natwest […]

First Aid Training For Mercantile Claims Team

Monday 26th November 2018

First aiders at Mercantile claims undertook an annual refresher course which built on their expertise and confidence by involving them in realistic situations with simulated casualties.
This course is strongly recommended by the Health and Safety executive to reduce the level of skill fade in candidates that have attended either the First Aid […]

Another Successful Claim

Friday 23rd November 2018

Over the years, we have seen some laws passed in an attempt to provide timeshare owners recompense from the immoral practices of timeshare companies. We at Mercantile Claims have the pleasure of assisting thousands of clients and reclaim money for contracts that were mis-sold to them. It is extremely rewarding to be able to help […]

Timeshare company tricking customers into membership

Thursday 22nd November 2018

A timeshare travel company based in Cape Town, could face prosecution for multiple charges, including tricking customers into signing up for a membership.
Vacation Hub International, a membership based travel and lifestyle company, is being investigated by South Africa’s National Consumer Commission. The NCC is the primary regulator of consumer business in South […]

Scammers stole thousands from RBS customer

Wednesday 21st November 2018

BBC Watchdog programme has found that an RBS customer had £4,318 stolen from her account by a fraudster who answered one of her security questions incorrectly. Incredibly this whole saga went on for over a year as the bank refused to refund Charlotte Higman, saying she had been aware of the transaction.
Charlotte […]

The 12 Scams of Christmas

Tuesday 20th November 2018

As you’re busy planning for Christmas, the scammers are too, looking to earn some extra cash for Christmas and ruining others in the process. 2017 saw record numbers of scams and millions of pounds lost, but how can we avoid the trap this year? Well, arming yourself and others with information and […]