Mercantile Claims are representing a large number of claimants in relation to mis-sold timeshare contracts, many of which have bottle-necked with the Financial Ombudsman Service (FOS). These cases are ones where the finance provider has refused to acknowledge responsibility for the mis-selling of the contract, and so we have had no further […]
Our Vault LTD fined £70k by the Information Commissioners Office, after making 55,364 nuisance phone calls.
In a statement, the ICO said it had issued an Enforcement Notice to the company, ordering it to stop its illegal marketing activity.
Our Vault had been cold-calling people who had previously registered with the Telephone Preference Service […]
Over the past 12 months, HMRC has requested the takedown of more than 20,000 corrupt websites. HM Revenue and Customs claims to have saved the public over £2.4 million, by shutting down websites and fraudsters who run them. Most people with a mobile phone have probably received a text purporting to be […]
Mercantile Claims are representing a number of clients in relation to mis-sold timeshare contracts by Azure Resorts Ltd.
A number of our clients purchased timeshare products with Azure Resorts, which were funded by loan agreements arranged by the resort. The sales company which advised those clients to enter into sizeable and complex loan […]
TSB loses 12,500 customers after database migration crashed its system for millions in April. The bank says it has been overwhelmed by incidents of fraud following the technical meltdown.
Thousands of customers have been receiving fraudulent messages and emails and the bank has been unable to properly assist customers due to the sheer […]
Mary Isherwood died during a stay at her family owned timeshare, at the Las Talgarth Holiday complex in Wales.
An inquest heard how Mary Isherwood dies from hypothermia after getting lost while going to the toilet in the middle of the night and getting trapped in the airing cupboard when the door-handle came […]
Wesley Scott Aldred, from Kissimmee, Florida has been sentenced to 21 months in prison for violating the conditions of his probation order. He was previously convicted for telemarketing fraud in 2015, for participating in a timeshare resale fraudulent scheme. The company, named Premier Timeshare Solutions, defrauded timeshare owners all over the United […]
The Financial Conduct Authority (FCA), along with the Financial Ombudsman Service (FOS), have published joint guidelines on how to deal with Authorised Push Payments (APP) fraud. These guidelines strengthen the authority of FOS and are much needed, as a report by Payment Services Regulator (PSR) discovered an alarming increase in the amount […]
The Information Commissioner’s Office (ICO) is investigating HMRC to establish whether or not the government tax body has been illegally recording and storing more than 5 Million Biometric Voice ID’s.
Watchdog Group ‘Big Brother Watch’ (BBW) lodged an official complaint with the ICO. The advocacy organisation said that the collection of Voice ID’s […]
Curry’s PC World receives a barrage of customer complaints, and staff aren’t happy either !
Product after-care plans have been pushed by sales staff for many years and, in some cases, are well worth the money, by providing peace of mind and reassurance for many customers. However, it now seems that Curry’s customers […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
