Update on Marriott Vacations Class Action Suit

Thursday 3rd January 2019

In the ongoing case of Marriott V Ritz-Carlton Club members, a federal judge partly granted a sanctions motion.
Owners filed the motion earlier in the year, claiming Marriott was acting unreasonably, and in bad faith, by hiding essential documents from the court. Marriott Vacations said they had simply made a mistake by failing […]

3 Men charged over timeshare termination scam

Monday 10th December 2018

Police in Singapore have charged 3 men over their involvement in a timeshare termination scam. It is alleged that the 3 men defrauded 20 victims out of nearly £115,000 between 2012 and 2013. Investigators at the Commercial Affairs Department launched an enquiry into a company that was targeting timeshare owners, offering to […]

Couple Sue Wyndham Resorts

Friday 7th December 2018

A couple from Ohio have launched a lawsuit against Wyndham Resorts, for allegedly violating the Florida Vacation Plan and Timesharing Act. According to the complaint, the couple have suffered substantial financial losses, because the resort intentionally misrepresented the price, cost and, value of the timeshare. They say that Wyndham Resorts told them […]

Marriott Guest Reservation System Hacked

Friday 30th November 2018

Marriott says its guest reservation system has been hacked, potentially exposing the personal information of over 500 million guests. The world’s biggest hospitality company said 500 million guests information were at risk of a massive data breach that has been going on since 2014. Marriott said hackers had gained unauthorised access since […]

Uber fined £385,000 for losing customer data

Wednesday 28th November 2018

The Information Commissioners Office has fined Uber £385,000, for allowing hackers to steal data on 2.7 million UK customers. In 2016, hackers managed to obtain full names, addresses and phone numbers of Uber customers and the ICO said the whole incident was avoidable. Uber has also been fined 600,000 euros by regulators […]

Victim scammed out of £40,000 then mocked by bank staff.

Tuesday 27th November 2018

When a doctor from the North West realised he might have been the victim of a scam he contacted Natwest. He was left unhappy with the bank’s response and wanted the bank to explain to him what they had done to stop his £40,000 being taken from his account. He requested Natwest […]

Another Successful Claim

Friday 23rd November 2018

Over the years, we have seen some laws passed in an attempt to provide timeshare owners recompense from the immoral practices of timeshare companies. We at Mercantile Claims have the pleasure of assisting thousands of clients and reclaim money for contracts that were mis-sold to them. It is extremely rewarding to be able to help […]

Timeshare company tricking customers into membership

Thursday 22nd November 2018

A timeshare travel company based in Cape Town, could face prosecution for multiple charges, including tricking customers into signing up for a membership.
Vacation Hub International, a membership based travel and lifestyle company, is being investigated by South Africa’s National Consumer Commission. The NCC is the primary regulator of consumer business in South […]

Scammers stole thousands from RBS customer

Wednesday 21st November 2018

BBC Watchdog programme has found that an RBS customer had £4,318 stolen from her account by a fraudster who answered one of her security questions incorrectly. Incredibly this whole saga went on for over a year as the bank refused to refund Charlotte Higman, saying she had been aware of the transaction.
Charlotte […]

Latest Timeshare News

Monday 19th November 2018

Holiday Inn Club Vacations adds historic resort to it’s portfolio.
Orange Lake Resorts, home to Holiday Inn Club Vacations, has announced it has acquired Walley’s Hot Springs Resort and Spa in Nevada. The resort features 108 villas, four cottages, the 1862 David Walley’s Hot Springs and Spa and, two onsite restaurants. The sale […]