Timeshare can be a tricky business. Contracts are notoriously difficult to get out of and it takes a specialist team of timeshare experts with years of experience to negotiate a successful outcome for an owner who may have been mis-led into purchasing one. Mercantile Claims have enjoyed many years of helping people […]
Today’s successful claim highlights another great problem we see in the timeshare industry and that is the issue of upselling customers. Not always a bad thing, it gives customers the opportunity to upgrade or change their memberships, accordingly, provided it fits their needs and is affordable. The problem with timeshare is that […]
No matter how you try to spin, advertise, and even lie! Timeshares are simply not worth the money, no matter what you are told in a sales presentation. The good news is that although a contract you entered may seem watertight and the resort has thrown every possible obstacle in your way […]
When people attend timeshare presentations, they are often blown away by the sales pitch and totally sold on the benefits of having a holiday guaranteed each year. The way in which they are portrayed make them sound amazing and an opportunity not to be missed. You can share them with friends and […]
We often get asked the same questions when clients start a claim against their timeshare resort or holiday club. This is not unexpected; it can be an incredibly worrying and frustrating time. After all many people have been through years of disappointment and frustration after becoming a timeshare owner. Not to mention […]
Our team at Mercantile Claims are experts in dealing with all things timeshare and we have the pleasure of helping thousands of people over the years reclaim money for mis-sold timeshares. More often than not people come to us after having gone through financially draining and extremely stressful experiences. In many cases […]
Many people regret ever having entered the world of timeshare and wish they could go back in time and not of signed that dreaded timeshare contract. The majority of people who have ever attended a timeshare sales presentation and pressured into purchasing on the day, leave asking themselves “how did that happen?” […]
Timeshare giant Hilton Grand Vacations has announced it is to open its first timeshare resort property in Mexico. The resort is named La Pacifica Los Cabos and the company started selling units at the location in December of last year. The 74-unit property is now open for business despite Coronavirus restrictions in […]
Vulnerable people who are close to retirement are worried their timeshare burdens will be passed on to loved ones in a new report issued by the Australian Consumers watchdog.
The consumer group has launched an appeal to government regulators stating that consumers are stuck in timeshare contracts that sometimes last for 99 years. […]
A timeshare resort in Scotland is back in the headlines this week for a major security breach which could lead to serious trouble with the ICO (Information Commissioners Office).
The resort was previously in the headlines, only weeks ago, with timeshare owners unhappy after a series of redundancies had been made at the […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
