If you would like to get in touch with us at Mercantile Claims you’ll find our contact information detailed on this page. You can use the form for any general questions and comments or even to initiate a claim enquiry. Our telephone number is below if you would rather speak to us.

Start your claim today!

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Alternatively, give us a call on 0800 470 3900.


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    Good to know: You don't need to use a claims management company to make your complaint to your bank, lender, provider or intermediary. If your claim is not successful, you can refer it the Financial Ombudsman yourself for free. The Ombudsman will only be able to accept a complaint in relation to the financial service or product.

    You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee

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