Caring and client centered

I had a section 75 claim which Mercantile Claims dealt with for me. They were very positive about my claim and I would rate the whole experience with them as 10/10. The team are very professional and client-centred, I would definitely recommend them to my family and friends. Thanks Mercantile.

Cheryl St George-Phillip

Mercantile Met All My Expectations

The service with Mercantile Claims was a positive one. They dealt with my section 75 claim very well. All was as expected and I would certainly recommend them to my family or friends. Thanks Mercantile Claims

Mr and Mrs P Turner

What would we have done without you!

We would not have received our compensation without you, THANK YOU Mercantile Claims. Our section 75 claim was processed really quickly.

A & M Tulloch

Very Positive

My experience with Mercantile Claims has been very positive. Thanks Mercantile

S Layton

So Far So Good!

I have been pleased with the progress to date, the whole thing is progressing quicker than I thought it would, thanks Mercantile

D Perridge

Very satisfied with every aspect

I was very satisfied with every aspect of the process. When I was told I would receive telephone calls, I did and the responses given to queries or questions were always delivered promptly. The whole process was shorter than I expected!

Helen Brown

The process was much shorter than I had expected

I had a very positive experience with Mercantile Claims. The process was much shorter than I expected, I would definitely recommend Mercantile Claims to my family and friends

Andrew & Jenny Howells

Caroline lifted my spirit up!

I was very happy with your service. I was so stressed out but after speaking with Caroline she assured me everything would turn out fine and encouraged me to be positive. She lifted my spirit up and I just wanted to say thank you very much.

Vernetta Collings

Just wanted to say thank you

We had no concerns at all about our claim. We just wanted to say thank you for all your help and advice.

Mr and Mrs Whitaker


Amazing! Honest! - You did exactly what you said you would do! Thank you!!

Louise Cameron

Extremely Satisfied

We found Mercantile Claims very positive and quick to find a solution to our problem. We have been extremely satisfied

Mr J Robertson

Very Positive

My Experience with Mercantile Claims was very positive

Mrs Barton

A Difficult Case

This was a difficult case for Mercantile Claims but I am glad to say that we had a successful outcome. Thank you Mercantile

Mr & Mrs Blaskett

Impressed by Mercantile's Confidence

We were impressed by the confidence that Mercantile Claims had, that we would be successful in our claim and they were proven correct! Thanks Mercantile, our section 75 Claim was handled extremely well.

Mercantile handled my Section 75 Claim extremely well

The process and constraints were really well explained in phone calls. We received regular updates by both phone and email. I would definitely recommend Mercantile Claims to my family and friends. My experience has been really positive

Mr & Mrs Tigwell

Section 75 Claim

We are really pleased to receive monies back that we stupidly signed away. Thanks Mercantile

Mr Todd

Shorter time than expected

The whole process was much quicker than I expected. Mercantile Claims were very positive about my case. Please keep me up to date with progress. Thank you

Mr D Ross

My experience was very positive

Mercantile Claims handled our case very well. They were very positive about the whole thing and understood well what we needed. They took a lot of time to understand our queries and I would rate them 10/10 for the whole service - thanks guys

Mr & Mrs Marshall

"The Personal Service Has Been Wonderful"

Mr & Mrs Medley

Mercantile Claims Understood My Concerns Very Well

My whole experience with Mercantile was somewhat positive. They dealt with my queries very well and I would happily recommend friends and family to them.

Mr and Mrs Crizzle

I have received my Cashback from Eze Group

Thank you so much I have received my cashback from Eze Group. Will I get confirmation of the two cancelled contracts I took out with EZE Group?

You have dealt with all my queries really well, thank you.

Elsa & Roger Miller

Louise was Brilliant!

Thank you very much! I did not put your expenses on my claim but will do if ever this happens again. Louise was brilliant, sorry she is no longer with you. You handled all my queries exceptionally well and only rate you 10/10 because that's the highest there is!

Michael L.A. Smith

"We are delighted with the speed in which our claim was handled. "

Samuel Isley was extremely helpful and courteous with us. Nothing was too much trouble for him. He told us he was only a phone call away and to contact him if we had any queries. We are delighted.

Mr & Mrs Sinnott

"It took much less time than I expected"

Very friendly and explained the process through, and kept in touch every step of the way

Mr N Regan

"Pleased with the result"

We are very happy with how Mercantile Claims dealt with our Section 75 claim and we are pleased with the result.

Mr & Mrs Adams

"Many Thanks"

Many thanks for an excellent service

Mr R Shephard

"I will be recommending them"

I'd like to thank Mercantile Claims for dealing with my Section 75 claim without delay. I will be recommending them to family members and friends.

Mr P Chaplin

"Excellent Service"

Thank you to all concerned for your excellent service in claiming money back which I thought I had lost forever

Mr W Butler

"Very helpful and knowledgable"

Mercantile Claims were very helpful and knowledgable about my claim

Mrs S Smith

"We take our hats off to them"

At last in Mercantile Claims we have found someone who has been able to deal with our problems. We take our hats off to them.

Mr & Mrs Stanford

"We will be spreading the word"

Mercantile Claims have been fantastic in assisting with our Diamond Resorts timeshare. We will be spreading the word amongst our friends and fellow timeshare owners.

Mr & Mrs Furze

"A great relief"

Our Section 75 claim was completed successfully which was a great relief

Mr & Mrs Boyd

"Total professionalism"

Mercantile Claims have dealt with my Section 75 claim with total professionalism

Mr A Duncan

"Clarified any queries we had"

Our personal meeting clarified any queries we had about our Section 75 claim.

Mr R C Hayden

"Extremely helpful and kind"

Mercantile Claims staff were extremely helpful and kind throughout the whole claim process

Mrs A M Brown

"Very Satisfied"

I have been very satisfied with your service

Mr P Sainthouse

"We would have no hesitation in recommending them"

We have had a very positive experience using Mercantile Claims. They understood our queries and concerns quickly and we would have no hesitation in recommending them.

Mr & Mrs A Smith

"Quickly, efficiently and satisfactorily"

Mercantile Claims dealt with our Section 75 claim quickly, efficiently and satisfactorily. We found their fees very reasonable for the service provided.

Mr E Watts

Why use Mercantile Claims?

We strive to fulfil our company philosophy of “exceeding the clients expectations”

We do not operate as solicitors and are therefore able to keep our costs low and affordable

We are an independent company of legally trained professionals who operate within the ethics laid down within the legal profession

We are committed to providing a professional service for and on behalf of our clients, ensuring all work is completed to the highest standard managed in a confidential manner

Our traditional values combined with a modern approach to client service means we keep you informed of the progress of your claim throughout from initial enquiry through to receipt of financial settlement

Should your matter require further specialist assistance we use our own preferred barristers with whom we have a close working relationship

Start your claim today!

Fill out your details below and we’ll get straight back.

Alternatively, give us a call on 0800 470 3900.

    I have read and understood the statement below

    Please note by submitting this form you are consenting to our privacy policy and allowing us to collect and process the information you submit.

    Good to know: You don't need to use a claims management company to make your complaint to your bank, lender, provider or intermediary. If your claim is not successful, you can refer it the Financial Ombudsman yourself for free. The Ombudsman will only be able to accept a complaint in relation to the financial service or product.

    You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee

    Designed by PLOTT Creative