The Information Commissioners Office (ICO) has fined a West Midlands based company £80,000 for calling customers registered on a do not call list. Secure Home Systems Ltd called people registered on the Telephone Preference Service over 80,000 times between September and December 2017, which resulted in 268 complaints from consumers.
The ICO began […]
An energy company based in the West Midlands has been banned from taking on any new customers. Citizens Advice and the Energy Ombudsman contacted the energy regulator Ofgem after receiving numerous complaints from the company’s 240,000 customers, and an investigation began into the company.
Ofgem launched their investigation and have described the company […]
Thousands of people have lost their entire life savings through pension mis-selling, now the government has taken action and changed the law to stop this from happening.
Fraudsters have been using the term ‘Free Pension Review’ and over the past four years it is estimated that £46.7 million has been lost in pension […]
29 year old Adam Griffiths, from Swansea, filled his social media accounts with pictures of him living the high life on luxurious holidays. He posted pictures of himself on private yachts in Dubai, flying first-class and seeing the Views in Singapore. In one post, he boasted about having the best hotel rooms […]
Citizens’ Advice is warning buyers to beware, as thousands of people are reporting being ripped-off whilst using online marketplaces. Citizens’ Advice received more than 13,000 complaints about problems with online marketplaces. According to the report, 76% of adults in the UK use online marketplaces. An online marketplace is a website, or app, […]
The family of an 83 year old man have appealed for help, after he lost his life savings in a phone scam. He was conned into transferring £60,000 from his highstreet bank to accounts belonging to the fraudsters. His family spoke with the BBC this week, to help highlight how easy it […]
Three men from Tampa, in Florida, have pleaded guilty to charges of conspiracy to commit wire fraud and aggravated identity theft for their part in a huge telemarketing scam that cost 40 victims more than $1.5 million. Each face a maximum penalty of 20 years in federal prison and will be sentenced […]
Tony Muldowney-Colston used a bizarre-looking, homemade machine to rob people of hundreds of thousands of pounds. The 53 year old from Brighton was accused of defrauding hundreds of customers and banks, but has finally been put behind bars. According to the Telegraph, Muldowney-Colston built the semi-automatic social engineering bank telephone machine allowed […]
In the ongoing case of Marriott V Ritz-Carlton Club members, a federal judge partly granted a sanctions motion.
Owners filed the motion earlier in the year, claiming Marriott was acting disproportionately, and in bad faith, by hiding essential documents from the court. Marriott Vacations said they had simply made a mistake by failing […]
Netflix are warning customers to be Watchful after millions of users are targeted by scammers. The problem has become so bad the US government has issued an official warning about the highly convincing emails asking them to update their payment details, and a version of this scam is seeing users in the […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
