BBC Watchdog programme has found that an RBS customer had £4,318 stolen from her account by a fraudster who answered one of her security questions incorrectly. Incredibly this whole saga went on for over a year as the bank refused to refund Charlotte Higman, saying she had been aware of the transaction.
Charlotte […]
Government saves £300m in two years by preventing fraud and error.
The government’s national Fraud Initiative (NFI) has saved over £300 million in taxpayers money, in a two year period. Chloe Smith, Minister for the Constitution, has announced over £300 million in savings, made from clamping down on fraud and error. “We are […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
