Timeshare giant Hilton Grand Vacations has announced it is to open its first timeshare resort property in Mexico. The resort is named La Pacifica Los Cabos and the company started selling units at the location in December of last year. The 74-unit property is now open for business despite Coronavirus restrictions in most country’s which require you to quarantine on return or provide negative test results. In contrast Mexico is remaining open to visitors and there is no need to provide a negative test or quarantine on arrival, though most resorts are asking guests to complete health questionnaires.

Mexico has long been a holiday hotspot for travellers attracting people from all over the world with incredible food, stunning beaches, vibrant towns, and lots of historical tourist attractions. The new Hilton property is located beside the sea of Cortez and has exclusive access to its own beachfront and comprises of 74 one- and two-bedroom apartments. The resort itself also has seven restaurant’s four swimming pools, a spa and fitness centre and two swim up pools with bars.

President and CEO of Hilton Grand Vacations said in a statement: “La Pacifica Los Cabos by Hilton Club is a world class, luxury resort that offers owners and guests breath-taking views of a serene beachfront oasis and an impressive array of amenities. Los Cabos is one of the world’s most sought-after destinations, and we are thrilled to leverage our long-standing relationship with Hilton to help owners and guests create memorable vacation experiences with high quality service at a truly remarkable resort.”

Hilton Grand Vacations certainly is one of the timeshare giants with a huge portfolio of properties. The brand owns 6,400 properties and more than one million rooms in 119 countries and estimates they have served over 3 billion guests in its 100-year history.

Since the Pandemic began early last year, the travel and leisure industry were one of the hardest hit and timeshare resorts came under the spotlight for continuing to charge maintenance fees to owners who were unable to use their timeshares. HGV elected to suspend its sales operations and closed many of the resorts on a temporary basis. The company said at the time they were assisting members who wished to book, cancel, or modify their travel.

Back in April President and CEO of HGV said in a statement: “The safety of our team members, owners and guests remains our paramount concern in this time of global crisis. While the level of disruption to the travel industry is unprecedented, we remain confident in our ability to manage through this difficult period. Approximately 40% of 2019 segment was derived from recurring fees in our Finance and Club & Resort segments. Through the end of March, we have collected approximately 90% of our member fees for fiscal 2020, which fund all the operational costs of our resorts. We have continued to see a healthy level of inquiries from owners interested in booking stays when business resumes, and we believe that our strong inventory pipeline and focus on net owner growth has built a solid foundation of engaged owners that positions us well for the return of leisure travel as the pandemic subsides.”

People who enter into timeshare agreements often find it difficult to keep up with the mounting maintenance fees and simply cannot afford it any longer. They may also find that the timeshare no longer suits their needs and simply want to end the contract. There are too many individuals who are willing to take advantage of timeshare owners and offer fake products, along with timeshare exit schemes. Before agreeing to any timeshare termination or exit procedure with an individual or company, seek independent advice and fully research any company you are thinking of working with.

It is also important to remember that purchasing a timeshare should NEVER be viewed as a financial investment. Timeshare is an investment in lifestyle, in future holidays and family time together. There is almost no resale value to a Timeshare.

The mis-selling of holiday products is, unfortunately, common practice within the holiday industry and these types of crimes often go unreported by the most vulnerable in our society and criminal convictions are few and far between.

If you have purchased a Lifestyle / Concierge Service, a timeshare or a ‘holiday points’ based product from a resort or company and feel unhappy with the service, or feel you have been mis-sold this product, please get in touch with us to discuss how we may be able to help you with a possible Money Back Claim.