Ryanair has announced a total of 16 flight cancellations tomorrow, as pilots vote to strike for a third day. With more strikes arranged in the coming days, Ryanair Chief Executive doesn’t seem to be backing down or uncertain from his unsympathetic tone, threatening striking workers with job loses if it continues.
This comes […]
Hundreds of passengers flying from East Midlands Airport took off from the airport, but their luggage stayed behind.
The passengers flying from the airport didn’t know a technical issue meant their bags did not board the flight. The airport has apologised for the issue and said the fault is now fixed. However, travellers […]
The new EU Package Travel Directive, ensures all travellers get the same holiday protection.
From 1 July this year, travel agents must take responsibility for each aspect of a holiday someone books with them in a single transaction. The new rules make travel firms responsible for every aspect of the holiday, and sorting […]
A couple who made a fake sickness claim to Jet2holidays have been convicted of fraud and ordered to pay back almost £30,000. Martin and Linsey Brown, from Lancashire, submitted a false claim against Jet2holidays for gastric illness, after staying at a resort in Marmaris, Turkey. The couple claimed they suffered with stomach […]
A man from Essex who lived a lavish lifestyle, has been jailed for eight years after mis-selling carbon credits to 130 victims in 2012 and 2013. He was found guilty of six counts of conspiracy to defraud and money laundering.
The police say victims received cold calls from apparent brokers through companies named […]
Marriott International has launched its new loyalty programme named ‘Marriott Bonvoy’ which brings together its existing loyalty programmes Marriott Rewards, The Ritz Carlton Rewards and Starwood Preferred Guest.
Marriott International say their new loyalty programme is built on the belief that travel ‘enriches’ all and the world. Marriott Bonvoy will be launched on […]
Clothes shops have been selling real fur, but advertising it as fake. After an investigation by the Advertising Standards Authority discovered this practice was widespread, they have ordered retailers to stop immediately. The agency has given retailers a deadline of 11 February to change their ways or face punishment.
Why would a retailer […]
Thousands of passengers were left stranded after the Civil Aviation Authority grounded Turkmenistan Airlines for safety reasons.
The airline operated a major air route between Birmingham and India, but that was abruptly cancelled, after the carrier was placed on a European blacklist. The Foreign Office released a statement saying that the airline has […]
A family flying from Menorca to Birmingham were forced to sit on the floor as their allocated seat numbers didn’t exist.
Paula and Ian Taylor and their daughter Brooke, from Warwickshire, travelled to Mahon airport in June 2018 for their flight with TUI airlines. They were allocated seat numbers 41D, E and F, […]
Three thousand jobs hang in the balance as troubled chain Patisserie Valerie collapsed into administration. The company has been struggling for survival since October, when a massive accounting fraud was uncovered leaving it with a multi-million pound debt.
Some 70 stores have already been told that they are closing more or less immediately, […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
