With tourism a thing of the past for the foreseeable future and people having less disposable income, paying for a timeshare seems like an expense that is simply not worth it. In fact, timeshares are simply not worth it, not worth the money and certainly not worth the trouble that comes hand […]
One Family’s Dream holiday turns into a nightmare when they arrived at building site hotel.
A family who spent £7,000 on a dream holiday, say TUI sent them to a half-built hotel, builders working throughout the entire stay, a stink of sewage and the food which was served raw. The family of six […]
Tui have apologised to a couple after one was left violently ill after suffering an allergic reaction whilst on holiday in Ibiza.
Angela Eckersley travelled to Ibiza for a dream holiday, but was taken ill after suffering from a severe allergy. Angela suffers from a severe allergy to all shellfish and seafood and […]
A norovirus outbreak onboard a Tui cruise liner, forced passengers to stay in their rooms after falling ill.
Three British holidaymakers claim their dream adults only cruise, was totally ruined when they were struck down by a serious case of the norovirus stomach bug.
One couple, spoke to the Chronicle Live and explained how […]
Tui told passengers, forced to endure a nightmare start to their holiday, ‘go to your insurer’ rather than claim compensation through Tui.
The travel operator is accused of denying passengers their rights by not informing them that under The Package Travel Regulations, tour operators are required to pay compensation when a holiday is […]
A family who booked a £3,000 Tui holiday arrived to find hotel is a building site.
The holiday which was booked through Tui travel and cost the family £3,000 was advertised as a 4 star refurbished hotel, but when they arrived found it was actually a construction site.
The four star SuneoClub hotel in […]
A foster carer on holiday in Turkey and his family face a huge medical bill after he was taken ill in Marmaris, and the insurer is refusing to pay out.
David Poole, 64, was taken ill on holiday when he was 25 percent over the UK limit, even though he wasn’t driving when […]
Travel operator Tui has been hitting the headlines again with yet more tales of nightmare holidays.
A customer watchdog has accused Tui of misleading holidaymakers and false advertising, with photos of holiday accommodation that bear virtually no resemblance to what they are actually booking.
Consumer advocacy group, Which? Say they have discovered several instances […]
A grandmother who paid for her family to visit Egypt, is left waiting for answers as Tui refuse to refund their nightmare holiday.
The family of five from Devon were looking forward to their ‘special treat’ a luxury five-star all-inclusive holiday to Egypt. But things quickly took a turn for the worse when […]
Sisters Sammy and Sylvia booked a 3 night stay in Alicante, through Teletext Holidays, to celebrate their mother’s 55th birthday.
When the 3 arrived at Alicante Airport, they were told that their hotel was a €350 taxi ride away, or 7 hours by public transport. They thought Teletext was a good place to […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
