The Information Commissioners Office (ICO) has fined a West Midlands based company £80,000 for calling customers registered on a do not call list. Secure Home Systems Ltd called people registered on the Telephone Preference Service over 80,000 times between September and December 2017, which resulted in 268 complaints from consumers.
The ICO began […]
The partner of serial Timeshare fraudster John “Goldfinger” Palmer is facing trial in Spain this week, in a case which police say could hold the key to his murder. Christina Ketley and Richard Cashman are accused of selling non-existent timeshares on Palmer’s orders, whilst he was behind bars serving 8 years for […]
An energy company based in the West Midlands has been banned from taking on any new customers. Citizens Advice and the Energy Ombudsman contacted the energy regulator Ofgem after receiving numerous complaints from the company’s 240,000 customers, and an investigation began into the company.
Ofgem launched their investigation and have described the company […]
Thousands of owners of interest-only mortgages are being warned that, as their deals come to an end, they could be in for financial trouble. An estimated 81,400 mortgages will run out of their interest-only period during 2019. According to the Financial Conduct Authority, this equates to around £9.2 Billion.
Interest-only home owners will […]
In the ongoing case of Marriott V Ritz-Carlton Club members, a federal judge partly granted a sanctions motion.
Owners filed the motion earlier in the year, claiming Marriott was acting unreasonably, and in bad faith, by hiding essential documents from the court. Marriott Vacations said they had simply made a mistake by failing […]
Netflix are warning customers to be vigilant after millions of users are targeted by scammers. The problem has become so bad the US government has issued an official warning about the highly convincing emails asking them to update their payment details, and a version of this scam is seeing users in the […]
The Financial Conduct Authority has fined Banking giant Santander £32.8 Million for serious failings when dealing with its probate and bereavement process. Over 40,000 customers were directly affected because Santander did not transfer funds totalling over £183 million to beneficiaries, when they should have done. The FCA say Santander also failed to […]
Citizens’ Advice is warning buyers to beware, as thousands of people are reporting being ripped-off whilst using online marketplaces. Citizens’ Advice received more than 13,000 complaints about problems with online marketplaces. According to the report, 76% of adults in the UK use online marketplaces. An online marketplace is a website, or app, […]
Her Majesty’s passport Office has teamed up with Action Fraud to raise awareness of the need to report lost and stolen passports. Both companies urge people to report missing passports to prevent unrecovered and unreported documents from being abused and used to commit identity crime or facilitate illegal travel across borders.
Almost 50 million people […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
