ICO fines two firms for making over one million nuisance calls

Tuesday 7th May 2024

Two companies, which made nearly 1.73 million direct marketing phone calls to people who registered on the telephone preference service, have been fined by the Information and Commissioners Office. DM Design Bedrooms Ltd, based in Glasgow, has been fined £160,000 for making more than 1.6 million cold-calls and Solartech North East Ltd, […]

Important Information About Nuisance Cold Calling

Monday 29th April 2024

At Mercantile Claims we like to keep our clients informed about what is happening in the Timeshare industry, and pride ourselves on being transparent about our business. With this in mind and the recently enacted General Data Protection Regulations, we feel this is a good time to talk to you about cold-calling […]

‘New Deal’ For Consumers.

Monday 22nd April 2024

‘New Deal’ for consumers boosts consumer rights and law.
The EU currently has some of the stongest consumer protection rules in the world. The rights the EU has put in place for consumers give predictability and confidence to both consumers and businesses and include the right to safe products, the right to return […]

GDPR – Know your Right’s !

Monday 22nd April 2024


The biggest overhaul of Personal Data Privacy Regulation comes into effect.
The General Data Protection Regulation is the biggest renewal and revamp by the EU of the current Data Protection Act and the most important change in Data Privacy in 20 years.
The new EU GDPR has been designed to harmonise data privacy laws […]

‘Right to be Forgotten’ Claimant wants to rewrite History, Says Google.

Monday 22nd April 2024

On 13 April 2018, the English High Court handed down judgement in the first ‘Right to be Forgotten’ case tried in the English Courts. This landmark case specifically addressed the right to have personal information removed by operators of Internet Search Engine, Google. The Judge in this case held that Google must […]


Friday 19th April 2024

monster rewards

We have recently been made aware of several of our clients, who were members of Monster Rewards, having received a rather concerning letter.
The letter is purporting to be from an appointed liquidator by the name J Flynn.  The letter is printed on blank paper. It […]

Facebook Founder Calls For More Regulation

Friday 19th April 2024

Facebook founder, Mark Zuckerberg, has published an opinion piece in The Washington Post outlining the four ways he thinks new regulations could improve the internet, and better protect people.
Zuckerberg is calling for governments and social media sites to properly police harmful content, election integrity, privacy and data portability. He is calling for […]

Timeshare resort back in the headlines again

Sunday 14th April 2024

A timeshare resort in Scotland is back in the headlines this week for a major security breach which could lead to serious trouble with the ICO (Information Commissioners Office).
The resort was previously in the headlines, only weeks ago, with timeshare owners unhappy after a series of redundancies had been made at the […]