Banks Are Still Refusing To Uphold Consumer Rights

Monday 29th April 2024

Millions of people in the UK are scammed into one scheme or another every year. Whether it be the infamous PPI scandal, mis-sold pensions, unlawful bank transfers or ordering something online that didn’t show up. That’s why in the UK we benefit from consumer protection rights that give us, the customer, some […]

Holidaymakers be warned, timeshare scams haven’t gone away !

Monday 29th April 2024

Trading Standards are warning holidaymakers to be on alert whilst traveling abroad, for salespeople pressuring people into buying timeshares and holiday products, which could lead to people being parted with thousands of pounds of their hard earned cash.
Trading standards have seen a growing number of complaints from holidaymakers, regarding timeshare sales, holiday […]

Ryanair Strikes Threaten To Send The Summer Season Into Chaos.

Monday 29th April 2024

Ryanair has announced a total of 16 flight cancellations tomorrow, as pilots vote to strike for a third day. With more strikes arranged in the coming days, Ryanair Chief Executive doesn’t seem to be backing down or uncertain from his unsympathetic tone, threatening striking workers with job loses if it continues.
This comes […]

Financial Ombudsman Service Review Too Lenient ?

Monday 29th April 2024

Financial Ombudsman Service Independent reviewer calls for blanket response by FCA to mis-selling claims, but is the review too lenient?
Following an undercover investigation carried out by Channel 4 Dispatches programme, the government called for an independent reviewer to internally investigate FOS and the issues raised in the programme.
The review was carried out […]

Planes Take-Off And Leave Passengers Bags Behind.

Monday 29th April 2024

Hundreds of passengers flying from East Midlands Airport took off from the airport, but their luggage stayed behind.
The passengers flying from the airport didn’t know a technical issue meant their bags did not board the flight. The airport has apologised for the issue and said the fault is now fixed. However, travellers […]

American Timeshare Fraudster Arrested In The Philippines

Monday 29th April 2024

An American telemarketer wanted in the US for allegedly committing $6 Million worth of fraud, has been caught, after 6 years on the run.
 
Osvaldo Gonzales was initially arrested by authorities in the Philippines on Doubt of domestic violence. As Gonzales was not a permanent resident in the Philippines, authorities checked records held […]

What personal items are you allowed in your hand luggage?

Monday 29th April 2024

What is and isn’t allowed in your hand luggage can be confusing. These are the current rules on personal items such as scissors, needles and lighters.
UK flights ban numerous items from hand luggage that you can’t take on board – so what can you take into the cabin?
The UK Foreign and Commonwealth […]

Rise In Lenders Devaluing Homes.

Monday 29th April 2024

Down valuation is on the rise and involves creditors valuing your future home at a significantly lower price, when in actuality it is worth thousands more. It counts for 1 in 5 property sales compared to 2 years ago, when this was just 1 in 20. It leaves buyers having to find […]

Important Information About Nuisance Cold Calling

Monday 29th April 2024

At Mercantile Claims we like to keep our clients informed about what is happening in the Timeshare industry, and pride ourselves on being transparent about our business. With this in mind and the recently enacted General Data Protection Regulations, we feel this is a good time to talk to you about cold-calling […]

Trapped Woman Died During Stay at Timeshare Resort

Saturday 27th April 2024

Mary Isherwood died during a stay at her family owned timeshare, at the Las Talgarth Holiday complex in Wales.
An inquest heard how Mary Isherwood dies from hypothermia after getting lost while going to the toilet in the middle of the night and getting trapped in the airing cupboard when the door-handle came […]