A dream holiday turned into a nightmare for one family who arrived at their villa to find they hadn’t actually rented it out.
A family from Kent arrived in the Med this Easter to find that their transport which they had booked through the holiday website did not turn up and alarm bells […]
Tui told passengers, forced to endure a nightmare start to their holiday, ‘go to your insurer’ rather than claim compensation through Tui.
The travel operator is accused of denying passengers their rights by not informing them that under The Package Travel Regulations, tour operators are required to pay compensation when a holiday is […]
Tui have apologised to a couple after one was left violently ill after suffering an allergic reaction whilst on holiday in Ibiza.
Angela Eckersley travelled to Ibiza for a dream holiday, but was taken ill after suffering from a severe allergy. Angela suffers from a severe allergy to all shellfish and seafood and […]
It’s that time of year again most timeshare owners dread and a very painful reminder that we are locked into paying for something that, we may not be able to use as often as we would like, we overpaid for in the first place and has been a regretful purchase.
Perhaps your timeshare […]
Did you know fraud and scams have increased by an incredible 400% since the start of the year? And coronavirus has not helped matters, scammers are, just like many of us, also working from home, and this year seem to have stepped up their game as we see more and more new […]
Scammers are making investment scams hard to spot; the Financial Conduct Authority warns. The FCA is working with Action Fraud and City of London Police to warn the public to be vigilant when dealing with investment firms. They say there has been a sharp increase in reports of Clone scam companies appearing […]
The charity commission has warned that scammers are taking advantage of the Covid-19 pandemic and charitable organisations need to be extra vigilant to protect themselves and their donors from becoming victims of fraud.
The charity regulator looked at the type of frauds that have been reported and warned that scams are preying on […]
Action Fraud is warning those with pensions to keep them safe and remain vigilant to keep their pension pots out of the hands of scammers. New figures released from the National Reporting Centre for Fraud and Cyber Crime have revealed that £1.8 million has already been lost to fraudsters this year so […]
Valentine’s day is around the corner and what should be a time to celebrate all things love, UK Finance is urging the public to be vigilant and look out for friends and family and help keep them safe from romance fraud.
UK Finance revealed in a report that they had seen a […]
Two firms have been fined heavily by the Information Commissioner’s Office for sending more than 2.7 million nuisance text messages during the pandemic and triggering a record-breaking number of complaints.
One company based in West Sussex has been fined £250,000 for sending more than 2.6 million spam text messages to customers who had […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
