BBC Watchdog programme has found that an RBS customer had £4,318 stolen from her account by a fraudster who answered one of her security questions incorrectly. Incredibly this whole saga went on for over a year as the bank refused to refund Charlotte Higman, saying she had been aware of the transaction.
Charlotte […]
As you’re busy planning for Christmas, the scammers are too, looking to earn some extra cash for Christmas and ruining others in the process. 2017 saw record numbers of scams and millions of pounds lost, but how can we avoid the trap this year? Well, arming yourself and others with information and […]
Holiday Inn Club Vacations adds historic resort to it’s portfolio.
Orange Lake Resorts, home to Holiday Inn Club Vacations, has announced it has acquired Walley’s Hot Springs Resort and Spa in Nevada. The resort features 108 villas, four cottages, the 1862 David Walley’s Hot Springs and Spa and, two onsite restaurants. The sale […]
Naif Nazer from California pleaded guilty in June and now a judge in Florida has sentenced him to serve 30 months in federal prison for conspiracy to commit mail and wire fraud. The case follows an investigation by the US Postal Inspection Service and the Florida Department of Agriculture and Consumer Services. […]
Purchasing a timeshare is a huge financial decision, one which is often made following hours of hard selling from relentless timeshare sales agents. To make matters worse, a sales agent will not bother to take the time to explain the ins and outs of your timeshare agreement with you. A timeshare agreement […]
For many, a timeshare agreement can seem exceptionally daunting and impossible to navigate a way out of. However, understanding your rights fully could help you to put an end to your timeshare burden and, in this post, we will be explaining your legal rights in relation to the Withdrawal Period.
Purchasing a timeshare […]
Westgate resorts has been hitting the headlines again lately with yet more unhappy timeshare owners speaking out. A new lawsuit against the timeshare giant claims the resort is selling timeshare units in dream locations, but when owners go to book there is nothing available.
Westgate resorts are well known for their high pressured […]
As a member of the team here at Mercantile, I thought it useful to share a recent experience myself and my family had whilst holidaying in Florida. This August we rented a private villa in Kissimmee and, having had a lot of experience working with dissatisfied Timeshare owners, had no intention of […]
A group of timeshare owners have joined in class action against their resorts, to end their timeshare contracts, claiming they are too difficult to use. The owners have filed a complaint in a Californian court against Holiday Inn Club Vacations, Silverleaf Resorts INC, Orange Lake Resorts and Orange Lake Country Club, alleging […]
The Mobile Phone Scam
02, EE and Vodafone customers are being warned that their bank accounts are at risk from being cleared out by fraudsters. A BBC investigation has discovered that three of the biggest mobile phone providers are Issuing replacement SIM cards without running the proper ID checks. The scam involves criminals […]
You are able to pursue a claim yourself to the Financial Ombudsman Service without incurring a fee
